- What is an NHI IC card?
The NHI IC card is a smartcard integrating the information of NHI Card, Catastrophic Illness Card, the Child Healthcare Handbook and the Maternity Healthcare Handbook. When you are seeking medical services at a medical institution, you will not need to bring any identity documents and other healthcare handbooks, except the NHI IC Card. In those years of the paper NHI card, beneficiaries needed to change a new card after seeking medical services for 6 times and to renew the card every year. After the introduction of the NHI IC Card, beneficiaries will not need to renew the card for 5 to 7 years.
- What data are stored in the NHI IC card?
- Data on the front side of the NHI IC card
- On the front side of the NHI IC card there is photo, name, ID card number and date of birth of the insured and the serial number of the card.
- Data stored in the IC chip on the card
The IC chip includes four data storage areas, including the Personal Basic Data, Healthcare Data, Medical Area, and Public Health Administration Area.
- How to use the NHI IC card?
- Registration
When seeking medical services at a medical institution, there is no difference in uses between the NHI IC card and the paper NHI card. The only difference is that medical institutions use the special NNI IC card reader to complete the registration for you. In doing so, you will not need to waiting for a long time for the registration. Moreover, your photo is appeared on the NHI IC card and you will not need to show other identity documents while registration.
- Medical visits
The NHI IC Card normally provides six medical visit vacancies. Another six vacancies will be renewed automatically after they are used. Children under 6 will be given 18 vacancies and senior at or over 70 will be given 12 vacancies. When using the NHI IC card in medical services, the computer will automatically deduct the vacancy in the card. After using up all the vacancies in the card, beneficiaries may renew the vacancies in the card from a government information kiosk or the card reader of medical institutions. In this case, the renewal of card of citizens who no longer subscribe to the NHI or who have not pay the overdue NHI premiums will be rejected.
- Card renewal
The expiry date of an NHI IC Card will be renewed every year. The next date of birth of he beneficiary will be the expiry date of the NHI IC Card. In this case, beneficiaries must renew their NHI IC Card every year within 30 days after their DOB.
- Where to update data in the NHI IC card?
- Any NHI branch, liaison office and joint outpatient clinic.
- Township (town, city or district) office
- NHI IC card information kiosk
- Other: Places where approved for setting the card reader by the BNHI.
- PIN setup
You will not need to set any PIN for your NHI IC card before you can use it. You may set one to protect the privacy of your privacy with a card reader, if necessary.
- Forget PIN
If you forgot the PIN you have set to your NHI IC card, please submit the original (or photocopy) of documents of identity to apply for a change or cancellation of PIN at a BNHI branch or liaison office, either in person or by post.
- How to keep your NHI IC card?
Keep the NHI IC card away from heat, moisture, magnetic place or near any metal products. Do not excessively bend the card to prevent damage on the IC chip. You will be unable to seek medical services with a card with a damaged IC chip.
- What should I do if I need to replace a damaged or missing NHI IC card or update personal data in the NHI IC card?
- Applicants applying for renewing the NHI IC card for updating personal basic data (e.g. name) or changing the photo, or for a damaged or missing card must pay a handling fee of NT$200. After completing the NHI IC Card Application Form, they may deliver the form and pay the handling fee in person or through the group insurance applicant or other person to the counter of the post office, the BNHI branch or liaison office.
- Applicants applying for the NHI IC card for the firs time (newborns or new foreign workers) or for special reasons (e.g. the original one is invalid) will not need to pay the handling fee. They will only need to complete the NHI IC Card Application Form and deliver the form to a BNHI branch or liaison office by registered mail, through the group insurance applicant or other person, or in person. Please be noted that the post office do not accept first-time application for the NHI IC card.
- Please attach the photocopy of both sides of your ROC Citizen ID Card to the form.
- When is NHI IC card available?
The NHI IC card has been used throughout the country as from 1 January 2004.
- Where to get the enquiry services for NHI IC card?
- You can always learn more about the NHI IC card from the following channels:
- Service hotline
NHI IC card customer service hotline: 0800-030-598
NHI service enquiry hotline: 0800-212-369
- NHI website
Visit the BNHI website at www.nhi.gov.tw
- NHI quick information
You can obtain the latest NHI information 24 hours a day from our FOD hotline at 02-2708006
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